Trendy decoration shop online Le Repère des Belettes, CGV

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C.G.V (general conditions of sale)





1- Preamble

The LEREPEREDESBELETTES.COM merchant site is operated by the company LE REPERE DES BELETTES SAS with a capital of €10,000, having its registered office at 32, rue de Port Marly 78750 Mareil Marly and registered in the trade and companies register of Versailles under the number 539 945 808, Intracommunity VAT number FR01539945808

The general terms and conditions of sale detailed below apply to all orders placed with LE REPERE DES BELETTES SAS for all items and services offered on the LEREPEREDESBELETTES.COM website, unless there is a different prior written agreement. .

The company LEREPEREDESBELETTES.COM reserves the right to modify these general conditions of sale at any time. The conditions of sale applicable to any transaction on the LEREPEREDESBELETTES.COM site are those mentioned online on this said site at the time the order is placed by the customer. The customer acknowledges having read these conditions prior to his order.
Consequently, placing an order on the LEREPEREDESBELETTES.COM site implies full acceptance of these conditions of sale by the customer.

2- Object

The purpose of these general conditions of sale is to define the rights and obligations of the parties in the context of a distance sale of goods and services offered by the company LEREPEREDESBELETTES SAS via its site LEREPEREDESBELETTES.COM

3- Field of application

These conditions govern the sale of products found on the LEREPEREDESBELETTES.COM site on the day the order is placed by the customer. They apply to any purchase made on this said site, as long as the LEREPEREDESBELETTES.COM store is online. They can be modified by LE REPERE DES BELETTES at any time.


4- Command

Capacity to contract
Any customer of LE REPERE DES BELETTES SAS declares to have the capacity to contract under the conditions described below, i.e. to be an emancipated minor or to be of legal majority and not be protected within the meaning of article 488 of the Civil Code. LE REPERE DES BELETTES SAS reserves the right to refuse any Order from a Customer with whom a dispute exists or appears during the processing of an order, in particular a payment dispute.
Acceptance of the Conditions by the Customer
These conditions can be read directly on the LEREPEREDESBELETTES.COM website. At the Customer's request, they can also be sent by e-mail. The fact for the Customer to tick the box "I have read the general conditions of sale and I accept them" before validating his order automatically entails the express acceptance by him and without restriction or reservation of these Conditions.The Customer acknowledges by this act to have read and understood the present Conditions and to accept them
Placement of order

The Customer can place an order with LE REPERE DES BELETTES SAS online 24 hours a day, 7 days a week.

Once the selection of products has been made, and the basket has been validated, the Customer must:
- identify himself either by entering his email address and his password which are strictly personal to him, or by mentioning all the information usually requested for online registration;
- indicate the information necessary for delivery. This concerns in particular the precise delivery address as well as any restrictions on the accessibility of the place of delivery (building, digicode, etc.);
Any order implies acceptance of the prices and description of the products available for sale. Any dispute on this point will take place within the framework of a possible exchange and the guarantees mentioned below.

In all cases, the online provision of the credit card number and the final validation of the order by the Customer will constitute proof of the order and payment of the sums for the products selected in the order. This validation is worth signature and acceptance of all the operations carried out on the site LEREREREDESBELETTE.COM.

Information provided when ordering
The Customer is responsible for the accuracy and completeness of the information in his Customer account and his order to ensure that it is processed correctly. Thus, in particular, the Customer's address and the delivery address of the order is under his full responsibility. LE REPERE DES BELETTES SAS cannot guarantee the consequences or be held responsible for additional delivery times or additional delivery costs. The costs incurred by the company LE REPERE DES BELETTES SAS resulting from errors in the information provided by the Customer will be borne by the Customer, in particular the costs of reshipping the order.
Order confirmation
An e-mail is automatically sent to the Customer to confirm the order taking, provided that the e-mail address indicated in the registration form does not contain an error.

5- Products

Product information and characteristics
In accordance with Article L 111-1 of the Consumer Code, the company LE REPERE DES BELETTES SAS strives to present the best possible product data sheets , the essential characteristics of the latter of which the Customer must be aware. The information and characteristics are those given by the suppliers. The company LE REPERE DES BELETTES SAS is in no way responsible for erroneous data transmitted by the manufacturers. The photographs and graphics presented on the LEREPEREDESBELETTES.COM site or in the e-mails sent by the company LE REPERE DES BELETTES SAS are given for information only and are mainly those given by the suppliers. In particular, the difference in color perception between the photographs or graphics presented and the Products cannot engage the responsibility of the company LE REPERE DES BELETTES SAS. The said company will do its best to ensure that the photographic representation of the products on the LEREPEREDESBELETTES.COM site is as accurate as possible. It is nevertheless possible that the perception of the Product(s) does not fully correspond to the Product(s).
In addition to offering new items, the LEREPEREDESBELETTES.COM site also offers flea market objects and furniture, objects that have therefore lived.They often include traces of wear, traces of the past. The completeness of articles from the flea market is grouped together in the “Vintage” category, category visible on the first page of the LEREPEREDESBELETTES.COM site. As these are second-hand goods, these are likely to no longer meet the standards in force at the time of purchase. The customer acknowledges being fully informed of this risk, and the seller cannot be held liable for damage resulting from the use of the purchased product.

Prices
Prices are expressed in euros. The price guaranteed to the buyer is the one displayed on the site at the time of purchase.
The price set at the time of purchase is firm and definitive. It does not include participation in delivery costs invoiced in addition and which will be indicated in the order confirmation.
For delivery within the European Union, the prices take into account the VAT applicable on the day of the order. They are therefore indicated VAT included.
No other customs duties or VAT will be payable for delivery within the European Union. Any change in the applicable rate may be passed on to the sale price of the products in the catalogue.

6- Payment

Payment of the full price is due upon ordering. It is made by credit card. The LEREPEREDESBELETTES.COM site accepts credit cards, Visa and Mastercard and American Express

The customer guarantees to the company LE REPERE DES BELETTES that he has the necessary authorizations to use the method of payment by card when taking the order.
The company LE REPERE DES BELETTES SAS implements all the means necessary to ensure the security and confidentiality of data transmitted online. To this end, the said company has chosen the Mercanet solution from BNP Paribas, a highly secure payment tool, fully guaranteed by BNP Paribas.
Online payment by card uses the SSL (Secure Socket Layer) protocol via the BNP Paribas E-transactions system. The information transmitted is encrypted by software and cannot be read during transport on the network. The Customer notices that the transmission is encrypted and secure when the padlock symbol appears in the browser. In addition, when passing the Customer's bank details (card number, validity date and cryptogram), the URL address becomes URL https (the "s" indicating security) and no longer an http address.
Transfer of ownership The company LE REPERE DES BELETTES SAS remains the owner of the products delivered until they have been fully paid for by the Customer. The above provisions do not preclude, upon delivery of the Products, the transfer to the Customer of the risk of loss or deterioration of the products subject to retention of title as well as the damage they may cause.

7- Liability

LE REPERE DES BELETTES SAS undertakes to describe with the utmost accuracy the products sold on the LEREPEREDESBELETTES.COM website
The new products offered comply with current French legislation and the standards applicable in France.

Old products from the flea market may no longer meet the standards in force at the time of purchase. The customer acknowledges being fully informed of this risk, and the seller cannot be held liable for damage resulting from the use of the purchased product.

LE REPERE DES BELETTES SAS cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered.It is up to the Customer to check with the local authorities the possibilities of importing or using the products he plans to order

Furthermore, LE REPERE DES BELETTES SAS cannot be held liable for inconveniences and damages relating to the use of the Internet network, such as a break in service, the presence of computer viruses or external intrusions or more. generally all cases qualified as force majeure by the courts

8- Delivery

Delivery area
LE REPERE DES BELETTES SAS delivers to all of the following countries:
- European Union: France (Metropolitan France, Corsica, Monaco, Guadeloupe, Martinique, Saint Martin, Saint Barthélémy, New Caledonia, Guyana, Réunion, French Polynesia), Germany , Belgium, Netherlands, Luxembourg, United Kingdom, Jersey, Guernsey, Italy, Spain, Switzerland, Austria, Ireland, Portugal, Hungary, Poland, Czech Republic, Slovakia, Slovenia, Estonia, Lithuania, Latvia, Denmark, Greece, Iceland, Finland, Norway, Sweden, Croatia, Romania
- World : Argentina, Australia, Bahrain, Brazil, Canada, China, South Korea, Israel, Japan, Lebanon, New Zealand, Hong Kong, Singapore, Taiwan, Turkey and USA
Orders to countries outside the European Union are not subject to French VAT. However, they are subject to any taxes and customs fees in the country of destination. These costs and the related formalities are the responsibility of the customer/recipient. They are to be paid directly to the carrier upon delivery.
The customer is also responsible for checking the possibilities of importing the products ordered with regard to the law of the country of delivery. We recommend contacting Customs for more information.
Means of delivery
In Europe and abroad, delivery is made via various carriers: Colissimo, ... The costs incurred depend on the country of destination, the weight and the total volume of the items selected.
The choice of carriers offered to the customer depends on the destination of the package, etc. on its weight and size.
The costs and deadlines are indicated to the Customer before the final validation of his order.
LE REPERE DES BELETTES SAS has chosen Colissimo as its main delivery solution. Bulky and/or heavy products (+30kg) will be delivered by carrier.

- Standard delivery by Colissimo Recommandé
The parcel is delivered against signature to the address chosen by the customer. In case of absence, a transit advice note is left in the Customer's mailbox, indicating the nearest post office where to collect your package. The Customer then has 15 consecutive days to recover it. After this period, it will be automatically returned to the company LE REPERE DES BELETTES.
Geographical areas covered by this carrier: all geographical areas covered by the company LE REPERE DES BELETTES (see Delivery areas above)
 
- Delivery to a relay point by Colissimo
The parcel is delivered to the relay point chosen by the customer. The customer is notified by e-mail of the arrival of his package at the chosen relay point. The Customer then has 15 consecutive days to recover it.After this period, it will be automatically returned to the company LE REPERE DES BELETTES Orders received from Friday to Monday inclusive will be dispatched on Tuesday morning.
Geographical areas covered by this carrier: Metropolitan France, Corsica, Belgium, Luxembourg, Spain

- Delivery of bulky and/or heavy items (+30kg)
Delivery of bulky and/or loud items is handled by a carrier. This one will make the delivery at the foot of the building, or if it is a house, at the threshold of this one.
As soon as your order has left, you will be notified by email. Once arrived at the destination logistics platform, the carrier will make an appointment with the customer to agree on a date and a delivery window. Delivery must be made within 7 days of the arrival of the goods at the destination platform. After this time, the goods will be automatically returned to the company LE REPERE DES BELETTES. Any return of goods will be charged 30HT to the customer.
If the place of delivery has access restrictions (narrow street, pedestrian lane, etc.), please let us know when ordering, this could incur additional delivery costs.
You are also asked to sign the delivery note; If upon receipt of the package you find that it is defective, refuse it or write the usual reservations on the delivery slip, noting that the package is damaged (subject to unpacking). We invite you to open the package in order to observe the condition of the products inside in the presence of the carrier and to add a reservation: “damaged package in packaging”
Geographical areas covered by this carrier: Mainland France exclusively

Customer Responsibility
The company LE REPERE DES BELETTES SAS reminds that it is the responsibility of the Customer to inspect his package upon receipt in the presence of the delivery person and to immediately notify the carrier and the company LE REPERE DES BELETTES SAS of any anomaly noted (shock, damaged package, delivery date not in accordance with the normal delivery service deadlines). In the event that such mentions have not been made on the delivery note presented to the Customer by the carrier, no complaint relating to the condition of the package or packages may be accepted a posteriori by the company LE REPERE DES BELETTES SAS. .

The products are delivered to the address indicated by the Customer on the order form. The Customer must verify the completeness and conformity of the information he provides to the company LE REPERE DES BELETTES SAS, which cannot be held responsible for delays in delivery due to errors or disruptions attributable to carriers ( including in particular in the event of a total or partial strike, in particular of the postal services and means of transport and/or communications).

9- Transfer of risk

The transfer of risks to the customer occurs as soon as the products are delivered by the company LE REPERE DES BELETTES SAS to the carrier. The products travel at the risk and peril of the customer. It is the same in case of sending or return of products carried out free of port.

During the withdrawal period mentioned in article 11 below, the Customer is responsible for the goods as guardian. In case of deterioration or destruction of the product during the custody of the customer, the latter will suffer all the consequences.

10- Force Majeure

Are considered as cases of force majeure, in addition to those usually retained by the case law of French courts and tribunals, total or partial strikes, internal or external to the company, blockage of means of transport or supply for any reason whatsoever, governmental or legal restrictions, computer breakdowns, blocking of telecommunications including networks and in particular the Internet

LE REPERE DES BELETTES SAS will make every effort to inform the customer of the status of the shipment of his package, but cannot be held responsible for any delays caused.

11- Right of withdrawal

The customer has, within 14 working days from the delivery of his order, a right of return, at his expense, for exchange or refund, of the products which do not suit him in accordance with the article L 121-16 of the Consumer Code.

If this period expires on a Saturday, a Sunday or a holiday or non-working day, it is extended until the first following working day. The returned product must be in its original condition and packaging. It must not have been used, nor have suffered any damage, however slight, and be in a state of perfect cleanliness.

This right of withdrawal is exercised without penalty. Within a maximum period of 30 days from receipt of the product, the Customer will be reimbursed for the sums paid; The refund will be made using the original payment method.

12- Warranty

New products sold on the LEREPEREDESBELETTES.COM website benefit from the legal guarantee against hidden defects provided for by articles 1641 and following of the Civil Code.

The Customer is informed that the company LE REPERE DES BELETTES SAS is not the manufacturer of the products presented within the framework of the LEREPEREDESBELETTES.COM site, within the meaning of law n ° 98-389 of May 19, 1998 and relating to liability for defective products.

In the event of damage caused to a person or property by a defective product, only the manufacturer of the latter, for new products, may be held liable by the Customer, on the basis of the information appearing on the packaging of said product

LE REPERE DES BELETTES cannot be held responsible for non-compliance with the regulations and laws in force in the country of receipt.

13- Protection of personal data and electronic signature

Nominative and personal data Visitors or Customers of the LEREPEREDESBELETTES.COM site have at any time a right to access, modify, rectify and delete data concerning them in application of article 34 of the law "computer and freedoms" of January 6, 1978.

When registering a visitor or ordering from a customer, or in the context of other specific operations on this said site, the company LEREPEREDESBELETTES. COM is required to collect personal data, including first name, last name, email address, telephone number, date of birth, postal address. When the Visitor or the Customer decides to communicate this personal data on LEREPEREDESBELETTES.COM, he expressly gives his consent for the collection and use of this data in accordance with the legislation.

The Visitor or Customer may at any time modify his subscription through his personal account, or through the hypertext link at the bottom of the newsletters received by e-mail.

LE REPERE DES BELETTES SAS undertakes to effectively take into account changes to subscriptions and unsubscriptions to commercial e-mails distributed by it as soon as possible according to the necessary processing
The company LE REPERE DES BELETTES SAS, within the framework of the General Data Protection Regulation (RGPD or GDPR, for General data protection regulation in English ) which is the new European framework concerning the processing and circulation of personal data, this information on which companies rely to offer services and products. This text covers all residents of the European Union. This law gives our customers the possibility of deleting their account by simple request to the following email address: contacts@lereperedesbelettes.com.

The company LE REPERE DES BELETTES SAS informs its Customers that the processing of this information nominative and/or personal data has been declared to the CNIL under number N°1571262 dated March 07, 2012

Electronic signature
The "click of validation" constitutes an electronic signature. This electronic signature has between the parties the same value as a handwritten signature.

14-Intellectual property

All elements of the LEREPEREDESBELETTES.COM site, whether visual, graphic, video or sound, including the underlying technologies used, are protected by copyright, trademarks or patents. They are the exclusive property of LE REPERE DES BELETTES SAS. Consequently, the partial or total reproduction, on any medium whatsoever, of the elements making up the site and the catalog, their use and their provision to third parties are strictly prohibited.

Anyone with a website wishing to place a simple link on their site directly to the LEREPEREDESBELETTES.COM site must request authorization from LE REPERE DES BELETTES SAS. An authorization given by the company LE REPERE DES BELETTES SAS will in no way constitute an implicit agreement of affiliation and will in no case be given definitively. At the request of LE REPERE DES BELETTES, SAS, this link must be removed.


15- Entire Conditions

A change in legislation, regulations or a court decision rendering one or more clauses of these general conditions of sale null and void cannot affect the validity of these general conditions of sale.

Such a change or observation could in no way allow the customer not to respect these general conditions of sale. If a condition was not explicitly mentioned, it would be considered to be governed by the practices in force in the distance selling sector whose companies are headquartered in France.

16- Applicable law

These general conditions of sale are governed by French law. In the event of a dispute, only the French courts will be competent. In case of difficulty or complaint, the customer can contact the company LEREPREDESBELETTES SAS in order to find an amicable solution.

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